In-Person Virtual On-Site Made in USA

Learn From the Engineers Who Built It.

Hands-on product training from the engineering team that designed your equipment. In-person at our Los Angeles facility, live virtual sessions with recordings for your team, or on-site at your project location.

Confirmations sent within 1–2 business days

Formats

3 delivery modes

Audience

Engineers · MEP · Facilities

Credits

CEU Available

Experience

50 years in LA

01 · Where & How

Pick the Format. We'll Bring the Engineers.

Los Angeles, CA

At Our Plant

Full factory tour. Hands-on with the exact unit in your spec. See the burn-in room, the test benches, and the stockroom your breakers came from.

  • Production floor walk-through
  • Hands-on with your unit configuration
  • Lunch included · parking free

Live + Recorded

Virtual

Live video with screen-share and interactive Q&A. Recorded for team members who missed it. No travel, no calendars to wrangle.

  • Live Q&A with engineering
  • Session recorded for your team
  • Slides & docs sent after

On-Site, Anywhere

At Your Office

We bring the training to your facility. Walk the installed equipment, hands-on with your team, tailored to your project and AHJ.

  • Walk your installed equipment
  • Customized to your project
  • CEUs available on request
02 · Curriculum

What You'll Know When You Leave.

Product Operation & Setup

Installation, commissioning, configuration, and daily operation of your specific equipment. Live commands through the actual UI.

Preventive Maintenance

Scheduled maintenance windows, battery impedance testing, load testing, and the annual test record your AHJ will ask for.

Troubleshooting & Diagnostics

Reading fault codes, walking the decision tree, and the ten most common issues by frequency — with the fix for each.

Safety & Compliance

UL 924, UL 1778, UL 1481, UL 60601-1. NFPA 70 / 72 / 99 / 101 / 110. What the AHJ checks, and why.

Who Attends

Electrical EngineersMEP ConsultantsFacility ManagersMaintenance StaffElectriciansFire Protection EngineersContractorsOEM Partners
03 · Register

Schedule Your Session.

Tell us the product, the format, and the timeframe. Our team confirms within 1–2 business days.

Or call (800) 227-8899

04 · Common Questions

Training FAQ.

How long is a typical training session?
Virtual sessions run 2–4 hours. Plant visits and at-your-office training is typically 4–8 hours. Duration depends on product complexity and topics covered.
Is there a cost for training?
Contact us for pricing. Costs vary by format, duration, and attendees. Training is often included with new equipment purchases or service agreements.
Can training be customized for our installation?
Yes. On-site training is built around your specific equipment, building configuration, and team requirements. We review your drawings and submittals before arriving.
Do you provide training materials and certificates?
All attendees receive product documentation and reference materials. Virtual sessions are recorded. Completion certificates available on request; CEU credits available for some sessions.
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