Learn From the Engineers Who Built It.
Hands-on product training from the engineering team that designed your equipment. In-person at our Los Angeles facility, live virtual sessions with recordings for your team, or on-site at your project location.
Confirmations sent within 1–2 business days
Since 1975
Factory
trained.
Every session is led by an engineer who can answer the questions your rep can't — because they designed the circuitry, wrote the firmware, or signed the UL file.
Formats
3 delivery modes
Audience
Engineers · MEP · Facilities
Credits
CEU Available
Experience
50 years in LA
Pick the Format. We'll Bring the Engineers.
Los Angeles, CA
At Our Plant
Full factory tour. Hands-on with the exact unit in your spec. See the burn-in room, the test benches, and the stockroom your breakers came from.
- Production floor walk-through
- Hands-on with your unit configuration
- Lunch included · parking free
Live + Recorded
Virtual
Live video with screen-share and interactive Q&A. Recorded for team members who missed it. No travel, no calendars to wrangle.
- Live Q&A with engineering
- Session recorded for your team
- Slides & docs sent after
On-Site, Anywhere
At Your Office
We bring the training to your facility. Walk the installed equipment, hands-on with your team, tailored to your project and AHJ.
- Walk your installed equipment
- Customized to your project
- CEUs available on request
What You'll Know When You Leave.
Product Operation & Setup
Installation, commissioning, configuration, and daily operation of your specific equipment. Live commands through the actual UI.
Preventive Maintenance
Scheduled maintenance windows, battery impedance testing, load testing, and the annual test record your AHJ will ask for.
Troubleshooting & Diagnostics
Reading fault codes, walking the decision tree, and the ten most common issues by frequency — with the fix for each.
Safety & Compliance
UL 924, UL 1778, UL 1481, UL 60601-1. NFPA 70 / 72 / 99 / 101 / 110. What the AHJ checks, and why.
Who Attends
Schedule Your Session.
Tell us the product, the format, and the timeframe. Our team confirms within 1–2 business days.
Or call (800) 227-8899